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Support

Frequently asked
questions.

Everything you need to know about our materials, purity standards, and shipping.

What are research peptides?+

Research peptides are short chains of amino acids studied in laboratory settings. All materials supplied by True Adam Research LLC are analytical-grade biochemical reference materials, intended exclusively for in-vitro laboratory research, analytical method development, and identity verification by qualified researchers. They are not intended for human or animal consumption, in-vivo experimentation, therapeutic use, clinical use, diagnostic use, dietary supplementation, or administration of any kind.

How do you verify purity?+

Every batch is independently tested by a third-party laboratory. We target a minimum purity of ≥99% and make certificates of analysis available. A certificate of analysis reports testing performed on a specific lot, by the laboratory named on the certificate, on the date shown. It describes that lot. It is not a warranty of any property of the material, is not a representation that the material is fit for any particular purpose, and does not extend to any other lot.

How are orders shipped?+

All orders ship the next business day. We ship within the United States only. We do not export, and we do not ship to freight forwarders. Orders over $75 qualify for free domestic shipping. Materials are packaged to maintain stability during transit. Delivery estimates are estimates.

How should materials be stored?+

Lyophilized (freeze-dried) materials should be stored in a cool, dry place away from direct light. Safety data sheets are published for every material in the catalog and should be read before the material is handled. Where a safety data sheet and any other page on this site disagree, the safety data sheet governs.

Are these materials intended for human use?+

No. For laboratory research use only. Not for human or animal consumption. These materials are not approved by the U.S. Food and Drug Administration. They are not intended to diagnose, treat, cure, or prevent any disease, and must not be represented or used as drugs, foods, dietary supplements, cosmetics, or medical products.

Do you accept returns?+

Because these are laboratory chemicals whose integrity depends on storage and handling after they leave us, we do not accept returns of materials that have been opened, reconstituted, or removed from their original packaging. If an order arrives damaged, incomplete, or incorrect, contact us within 7 days of delivery with your order number and photographs of the shipment and its packaging, and we will replace it or refund it.

Payment

How to pay with Bitcoin.

We accept Bitcoin only. If you've never used it before, Cash App makes it simple.

01

Download Cash App

Cash App is free and available on iPhone and Android. Create an account with your phone number or email — it takes about two minutes.

02

Buy Bitcoin

Tap the Bitcoin tab at the bottom of Cash App. Enter the dollar amount you need (match your order total), then tap Buy. Bitcoin is usually available instantly.

03

Send to your payment address

Tap "Send Bitcoin" in Cash App. Paste the Bitcoin address shown on your payment page, enter the exact BTC amount, and confirm. That's it — we'll detect your payment automatically.

Need help?

If you run into any issues, reach out at support@trueadampeptides.com and we'll walk you through it.